Princess adds fee after full payment

A passenger booked a cruise upgrade but was wrongly charged an additional $3,967 by Princess without authorization. Despite paying the upgrade fee and showing confirmation that the booking was "paid in full," the cruise line later demanded extra payment or threatened to cancel the reservation. The passenger, a longtime Platinum Cruiser, received no response from Princess after multiple complaints, leaving her with only the option to accept a downgrade or seek legal action.

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تنويه: هذا ملخص تم إنشاؤه بواسطة الذكاء الاصطناعي

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