Social Insurance Employee Suspended Over Assault Video

A female employee at the Social Insurance Office in Haram was suspended after a video showed her verbally abusing a citizen, which sparked widespread outrage. The National Social Insurance Authority issued an immediate decision to suspend the employee from work and refer her for investigation, with a committee also formed to thoroughly examine the incident to ensure proper treatment of citizens. This incident is part of a broader phenomenon related to poor service from some government employees, highlighting the need to activate oversight and accountability mechanisms to improve the performance of the service sector.

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