Dubai Airports Rapid 12-Second Process

The article is based on explaining the "Click and Travel" service launched by Dubai Residency and Foreigners Affairs. This innovative service allows passport officers to complete entry and exit procedures at Dubai airports using mobile devices, eliminating the need for fixed service counters. The service enhances the flow of movement and improves the traveler experience, as identity verification is quickly completed in about 12 seconds through biometric verification technologies. It also offers greater flexibility in managing operational flows at the airports. Since the start of its pilot phase in May until the end of August, more than 31,000 transactions have been completed, and it is now primarily used for departures, with plans to expand it to include other arriving passengers. The service aims to provide a smoother and more efficient travel experience by bringing the service directly to the traveler rather than requiring them to wait at fixed points. It reflects Dubai Residency’s commitment to innovative digital solutions to improve the performance of air entry points.

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