AI Agents Shift from Simple QA

The upcoming phase is heading toward a gradual transition from the "Ask and Answer" model to intelligent agents capable of performing multiple tasks almost independently. This shift necessitates effective governance management, including identity management, data protection, and legislation. Dr. Ahmed Al-Husaini explained that an intelligent agent can collect and analyze information, suggest actions, or execute a series of steps after receiving the necessary permissions. This capability enhances the efficiency of institutions in sectors such as education and business. He also emphasized that the success of this technology depends on transforming it into measurable economic products. The "Midad" platform is working on connecting and developing AI-based applications across more than 180 entities, benefiting from millions of interactions. The focus is on developing Arabic AI and intelligent agents. Experts believe that the challenge lies in selecting suitable models economically, especially given the existing gaps in data and models in the Arabic language, which present a significant technological and economic opportunity.

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