Postal Service handles 9 million financial deals yearly

The Tunisian Postal Offices handle approximately 9 million financial transactions annually and receive around one million inquiries each year. The postal company has announced its digital transformation strategy for 2026-2030, which focuses on five main pillars: financial inclusion, digital transformation and artificial intelligence, support for logistics and e-commerce, energy transition and green postal services, and human resource development. The adoption of artificial intelligence is expected to facilitate and improve service delivery, and electric vehicles will be integrated into the postal fleet starting next year.

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