Saudi Arabia bans 21 Umrah firms over breaches

The Saudi Ministry of Hajj and Umrah has suspended 21 Umrah companies following an evaluation of last season's Hajj performance. The decision included 15 companies due to poor performance and 6 companies for violations of regulations and instructions. The assessment system is based on quality indicators for services and the companies’ compliance with the rules, aiming to improve performance standards and enhance the pilgrims' experience in line with the objectives of Saudi Vision 2030. The ministry emphasizes its continued strict enforcement of regulations without leniency to safeguard the rights of the guests of the Most Merciful (the Almighty).

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