1 Day
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الجمهورية
Sonelgaz Snia advises on outage compensation procedures
Sonelgaz has announced procedures for compensating damages resulting from electrical disturbances that may affect appliances and property. The company has invited its customers to report damages within seven days of the incident through the digital platform "Compensation," and then complete the compensation file within thirty days by attaching the necessary documents, such as repair or purchase invoices. Completed files that meet the criteria will be forwarded to the insurance company, and the compensation will be paid via bank transfer. For damages exceeding 75,000 Algerian Dinars, a technical assessment is required. Sonelgaz affirms its commitment to protecting customers' rights and improving the quality of services, continuing to support them and handle their inquiries transparently and effectively.
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