Evening – Commitment to Enhancing Public Service
The visit by officials from Batna Municipality focused on improving the quality of public services provided to citizens. They emphasized the importance of ensuring that employees have the skills needed to meet residents' needs and strengthening administrative work to ensure the continuity and development of services, especially those related to issuing official documents. There was also a confirmation of the need to respect working hours, improve the way citizens are received, and simplify administrative procedures to achieve faster and easier access to services. These measures are part of the government's directives to modernize administration and bring it closer to citizens, including regular assessments of the quality of work within facilities and enhancing the relationship between the administration and the public.
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