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Source:
Los Angeles Times
Los Angeles Times
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Ford Motor Co. has filed a lawsuit against Los Angeles-based lemon law firm Quill & Arrow, alleging that the firm used overseas non-lawyers to file thousands of lemon claims and falsely billed California attorneys for work they did not perform. Ford claims it has paid the firm over $100 million since 2021, with allegations that much of the work was conducted by low-paid workers in countries like Mexico and the Philippines, who were billed at high rates. The lawsuit accuses Quill & Arrow of inflating fees by as much as 7,000% and slowing case processes to increase profits, amid ongoing disputes over California’s lemon law practices.
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