8 Hrs
Source:
New York Post
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California insurer blamed after firefighter's death
Blue Shield of California caused a dispute over denied cancer treatments for a firefighter by using a phone routing error which prevented his oncologist from successfully appealing. Despite approval for some treatment, the insurance company denied additional therapies, contributing to the firefighter’s death from Stage IV lung cancer. The insurer’s failure to process appeals and the treatment delays led to widespread criticism from the firefighter’s friends and family.
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