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Sephora has introduced "quiet hours" nationwide to create a calmer shopping environment for neurodivergent customers by reducing sensory triggers like loud music and strong scents. This initiative follows a pilot program and aligns with efforts by other retailers such as Walmart, Target, and Toys "R" Us, which have implemented similar sensory-friendly hours. The move aims to make retail spaces more inclusive and accessible for individuals with conditions like autism and sensory sensitivities.
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