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Man dies after being denied ambulance assistance twice
A man died alone after calling emergency services twice and being told an ambulance would not be sent for him. Despite multiple calls describing his worsening condition, an ambulance was only dispatched nearly three and a half hours later, after he had died. An official review found that his initial call should have prompted a higher priority response and identified failures in call handling, leading officials to acknowledge serious shortcomings in the emergency response process.
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