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USA TODAY
USA TODAY
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Despite ongoing overcrowding, travelers continue to favor airport lounges mainly for free food and amenities, with 39% citing high airport prices as their motivation. The 2026 JD Power study found that passenger satisfaction varies, with top-ranked lounges including American Express Centurion and Chase Sapphire, but many travelers still experience crowded conditions and inconsistent service. Overall, lounges remain an essential barrier-free escape for travelers seeking comfort and better food options amid busy airports.
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