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The Boston Globe
The Boston Globe
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Sherry Turkle, a psychologist and sociologist at MIT, warns that our increasing engagement with chatbots and digital technology is fundamentally changing human communication. She argues that treating machines as emotional counterparts fosters “pretend empathy,” which can undermine genuine human relationships and intimacy. Turkle emphasizes that relying on AI for emotional support risks reducing meaningful human connection and advocates for a focus on real human interactions to address social and emotional needs.
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