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Anthropic has updated its AI usage policy to prohibit sustained, needless abusive or cruel behavior toward Claude, with permanent bans possible in extreme cases; the company says its main response will remain ending conversations. Experts say user tone may influence model behavior or be linked to attempts to bypass safety measures, though evidence about its effects is mixed and does not show that AI feels emotions. Anthropic describes the restriction as a precaution, including against possible effects on model performance.
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