18 Hrs
Source:
The Boston Globe
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Source: The Boston Globe
18 HrsThe Boston Globe
Source: The Boston Globe
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MassHealth’s dental program in Massachusetts suffered major administrative failures after contractor BeneCare took over in April 2025, delaying treatment approvals and payments and leaving providers and patients struggling to access care. The state ended BeneCare’s contract in October 2025 and returned administration to DentaQuest, which has resolved about $66 million in unpaid claims, though a backlog remains. Providers reported cutting back on Medicaid patients, while some patients faced long waits for treatment or had teeth removed when root canals were unavailable.
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