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Growing bill debt, aid widespread
Many UK households owe over £7 billion in unpaid water, broadband, and energy bills, with most unaware that support options like repayment plans and social tariffs exist. The National Audit Office reported that household debt has increased significantly, especially following events like the invasion of Ukraine, and that regulators are not doing enough to promote available assistance. Vulnerable consumers, including the elderly, often struggle to access help, and awareness of support programs remains low.
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