Municipal Minister Visits Customer Service Center
The Ministry of Municipal Affairs and Agriculture in Bahrain has implemented a plan to develop the municipal service system by activating an all-day remote customer service center, aiming to improve the quality and efficiency of services provided to beneficiaries. The center offers digital channels such as a unified number, the WhatsApp application, and appointment services through the electronic app, facilitating the completion of requests and inquiries without the need for in-person attendance. During the first week of its launch, the center handled over 1,100 transactions, reflecting its success in expanding communication methods and enhancing the experience for citizens and residents, with a focus on training national staff to ensure the delivery of professional and prompt services.
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