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Client's right to laundry loss claim
The article points out that laundry services in Bahrain are legally obliged to keep the clothes they receive, and customers have the right to claim compensation if their clothing is lost or damaged due to the laundry's breach of obligation. The relationship is considered a contract of agency, and the laundry must take all necessary measures to preserve the clothes during their possession and return them in good condition. If it is proven that the loss or damage of the clothes resulted from negligence or breach on the part of the laundry, the customer has the right to seek compensation as determined by the court, based on the value of the clothes and the damages. Proof of delivery and receipt must be provided through receipts, correspondence, or witnesses. Therefore, the law imposes civil liability on laundries for the loss of clothes, and the final determination of compensation is at the discretion of the court. Customers must present clear evidence of the incident to assert their rights.
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