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The article discusses the importance of the "Muhtaar" system following its implementation in Bahrain, where its aim is to strengthen direct communication between citizens and official authorities. Former Muhtaar representatives believe that having a Muhtaar helps to promptly relay residents' needs and issues, contributing to the improvement of service quality and response times. The experience has shown that the Muhtaar is a non-executive intermediary, acting as a community representative who helps coordinate requests and follow-up with the relevant authorities. This approach enhances community partnership and serves the interests of residents more effectively.
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