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The article focused on developing the "Endowment Property Leasing Service" at the Islamic Endowments Affairs Council in Bahrain, aimed at improving service quality, reducing completion time, and enhancing the beneficiaries' experience. The service duration was shortened from 10 to 4 days, with a reduction in the number of required documents and approvals, and the full transition to a completely electronic service. This development is part of the government's digital efforts, where more than 1,300 government services have been documented and re-engineered to enhance efficiency and improve the quality of services provided to beneficiaries.
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