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The article discusses the phrases used by exceptional individuals in problem-solving to help effectively manage crises. It highlights that these individuals focus on control factors, review information, identify the root cause of the problem, and follow practical steps. Additionally, it emphasizes the importance of changing perspectives, experimenting with new solutions, taking breaks for mental calmness, and striving for simple and effective solutions. The findings show that problem-solving skills rely on calmness, analysis, and flexible thinking, enabling individuals to turn challenges into opportunities for practical and balanced solutions.
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