أخبار الخليج
أخبار الخليج
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Bahraini deputies have proposed amending the Electricity and Water Law to better protect consumers when facing an unusual increase in their bills compared to previous consumption. The aim is to prevent service disconnection before verifying the cause of the discrepancy, while establishing clear guarantees for their right to dispute the bill, verify the meter reading, and confirm the accuracy of the invoice. The law seeks to strike a balance between the ministry's right to collect dues and consumers' rights to accurate and transparent billing, especially in cases of sudden increases that may result from technical reasons or reading errors. It emphasizes that this amendment does not exempt from payment, but it requires verification processes and the right to contest bills before service is cut, along with safeguards to prevent disconnection during a thorough investigation of disputed amounts.
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