National Bahrain advances AI reforms

The article focused on National Bank of Bahrain's efforts to develop its capabilities in artificial intelligence through the AI@NBB initiative, aiming to expand AI applications to achieve value and security in banking operations. The efforts included testing applications, establishing an institutional plan, and setting up the technical infrastructure, with a focus on improving customer service, risk management, and increasing productivity. Initial applications, such as the virtual business assistant and cybersecurity response, showed tangible results, supported by a governance framework ensuring responsible and secure implementation, in collaboration with startups to support execution. The initiative's goal is to strategically utilize artificial intelligence to enhance banking services quickly and securely.