HR and Tolerance Processes 16M Digital Transactions
The Ministry of Human Resources and Emiratisation announced that it achieved a significant milestone by processing approximately 16 million digital transactions in the first half of this year, utilizing an intelligent system based on artificial intelligence. This success reflects its strategy of building an advanced government service ecosystem aimed at accelerating procedures, improving the customer journey, enhancing operational efficiency, and supporting data-driven decision-making. This step comes as part of the country's efforts to attain digital leadership, develop the labor market, and increase customer satisfaction by offering round-the-clock services and increasing reliance on technology and innovation.
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