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Egypt government handles 229K complaints in July
The report of the Government Complaints System in Egypt for July revealed that it received approximately 229,000 complaints, requests, and inquiries. Of these, 84% were directed to the relevant authorities, with most being addressed quickly and efficiently. The majority of the complaints focused on sectors such as health, housing, utilities, education, energy, supplies, market regulation, as well as water, electricity, transportation, and environmental services. Additionally, many ministries and governorates achieved high rates of prompt response and resolution, reflecting the government's efforts to improve the quality of its services and facilitate communication with citizens.
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