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Al-Tijara suspends car agency and fines 8 million
The Ministry of Commerce has suspended a car agency to prevent it from importing vehicles and imposed a fine of more than 8.12 million Riyals due to violations of consumer rights and the commercial agency system. These violations included failure to supply spare parts, not providing replacement vehicles during repairs, and non-compliance with after-sales services. The statement indicated that the agency committed 175 violations. The ministry is working to protect consumer rights and is directing the manufacturing company to rectify the violations. Additionally, the brand will be transferred to another agent who adheres to high standards. The ministry emphasized that strict enforcement of legal penalties will be applied to anyone neglecting their obligations toward consumers.
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