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Amazon has reinstated the mandatory arbitration requirement for its customers in the United States and has officially banned class-action lawsuits, making it more difficult for them to seek justice through the courts. The new terms state that more than 25 arbitration cases within six months will be considered a class arbitration, and disputes will be resolved through an independent arbitrator, with an exception for cases that began before the implementation date. This change aims to expedite and resolve disputes more efficiently and cost-effectively. It follows the reversal of a previous decision five years ago, which had been canceled after numerous costly individual lawsuits, and this amendment remains in effect, with an exception for pending cases prior to its enactment.
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