Al-Wataniya Launches AI-Powered Service Guide
The National Committee for Assisted Artificial Intelligence has launched the "Guideline for Designing Government Experiments with Assistive AI," aiming to improve the experience of users interacting with government services. This is achieved by enabling them to clearly express their needs, reducing the responsibility of research and follow-up on their part, and shifting a significant portion of the workload for processing requests to the government through AI technologies. The guide focuses on principles that ensure accurate understanding of requests, standardization of payment and result processing, handling of exceptional cases, while guaranteeing privacy and security. The transformation aims to deliver more efficient services with clear and seamless outcomes, reduce procedures, and achieve tangible results more quickly.
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