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Etmam and Alami partner to assess Hajj and Umrah service satisfaction
Al-Itmam Advisory Company has signed a contract with Elm Company to measure the performance and beneficiary satisfaction of Hajj and Umrah services. The contract duration is 12 months, starting on September 16, 2026, with a value exceeding 10% of the company's revenues for the year 2025. The project includes providing consulting services and quality assessments of the services, in addition to measuring beneficiary and participating entity satisfaction, with the aim of improving performance. The financial impact of the contract is expected to positively reflect on the company's results in 2026 and 2027, with confirmation that there are no related parties involved in the deal.
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