Dubai Roads Authority AI Services
The Roads and Transport Authority (RTA) in Dubai has launched an updated version of its virtual assistant, "Mahboub," utilizing artificial intelligence. The goal is to simplify and expand the experience of completing RTA services through a unified conversation. The new system coordinates and executes interconnected procedures such as vehicle ownership renewal, fine payments, and certificate issuance, using the digital identity (UAE PASS) and Dubai Pay platform, with support for both Arabic and English languages. It aims to reduce the time and effort for customers and provide greater flexibility, in line with its AI strategy for 2030, to enhance Dubai's position as a provider of reliable and advanced digital government services.
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