15 Days
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البيان
البيان
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The Roads and Transport Authority in Dubai achieved advanced performance in the Digital Transformation for 2025, with total revenues through its digital channels reaching 5.3 billion AED, showing a growth of 20.6% compared to 2024. The digital system saw improvements in customer experience, with a digital service adoption rate of 96%, and a customer happiness index of 98%. The authority also launched new services and initiatives, and maintained sustainability in its digital services at a global level, receiving prestigious awards and recognitions.
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