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Commerce Ministry blocks site to handle complaints
The Ministry of Commerce announced the blocking of an online store specializing in the sale of home appliances and electronics due to its violation of the Electronic Commerce System. It was found that the store failed to deliver products on the agreed-upon dates and refused to refund customers or respond to contract cancellation requests. The ministry emphasized the need to address consumer complaints and restore their rights, while warning that a fine of up to one million riyals and the suspension of the website could be imposed if violations continue.
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