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Ministry of Supply aims to resolve cash card complaints swiftly
The Ministry of Supply affirms that the ongoing process of updating the beneficiary databases within the support system is aimed at ensuring that aid reaches those most in need, rather than reducing the number of beneficiaries. The ministry relies on updated government databases that include information about vehicles, housing, electricity consumption, taxes, and others to ensure fair and objective decision-making. Every citizen who believes they are entitled to support has the right to appeal, and all requests are subject to review and examination in coordination with the relevant authorities. Requests are processed promptly based on the completeness of the submitted documents. The budget allocated for subsidized commodity support increased by 15 billion Egyptian pounds during the current fiscal year, reaching 175 billion pounds. However, some Members of Parliament express concerns about the ambiguity of the criteria for excluding individuals from support and a desire to reduce the appeals process.
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