Supply: Notifying citizens of suspended card appeals by text
The ministry focused on facilitating the procedures for updating the beneficiaries' data for support by providing a service to complete the update form at 500 post offices across the country, in addition to continuing to offer the service electronically via the Digital Egypt platform. The service will begin on Friday, July 24, 2026, and will run on Friday and Saturday, with training provided for staff to ensure the quality of the service. After completing the update, citizens can visit the supply offices or centers to finalize the grievance procedures, with a committee formed to examine complaints quickly, and citizens will be notified of the results via text messages. Estimates indicate that the percentage of grievances since the opening of the process has not exceeded 1.5%, reflecting the system’s accuracy and effectiveness in targeting eligible support recipients.
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