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بوابة الشروق
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Electronic booking issues upset festival attendees
The audience and the creators of the Egyptian National Theater Festival's 19th edition faced a major problem with the electronic ticket booking system. All tickets were sold out within seconds of opening the booking at midnight, which caused widespread anger and led some to boycott the festival. Continuing with the booking issue, some directors canceled the idea of electronic reservations, confirming that the electronic ticket system is inaccurate and results in many unclaimed reservations, with more than 100 tickets being booked but remaining unsold. The festival president, artist Mohamed Riyay, explained that the electronic system is necessary to avoid congestion and violence during previous booking procedures. He added that pre-booking ensures that the theater halls, which sometimes have no more than 70 seats, are not exceeded. He emphasized that the system would not change despite the criticism, and advised the audience to arrive half an hour before the performances start to avoid problems.
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