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المصري اليوم
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Social Security adopts new electronic system to boost services
The National Social Insurance Authority announced the development of its electronic system to achieve a comprehensive digital transformation. The number of services provided to citizens will increase from the current 40 services to 95 services in two phases. The first phase includes the launch of 40 services, consisting of 23 inquiry services and 15 interactive services using electronic signatures, in addition to an electronic payment service for dues. The second phase will involve launching 55 additional interactive services within six months. Between March and August 2026, 5 million insurance documents were issued, and 3.62 million applications were received. Additionally, 6.4 million electronic collection transactions were carried out, totaling 56.8 billion Egyptian pounds, and entitlements were paid to more than 10 million cases, amounting to 180.6 billion Egyptian pounds. Efforts to expedite payments have also accelerated, with the authority completing 29,000 requests in less than 72 hours. The goal is to increase the payment processing rate to 85% before the end of the year.
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