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Easy steps to cancel your e-wallet
The article explains how to cancel an electronic wallet using the My NTRA app provided by the National Telecommunications Regulatory Authority in Egypt. Users can easily submit the cancellation request through the app without the need to visit telecommunications company branches. The process includes withdrawing the remaining balance, settling any pending transactions, and submitting the request by selecting the company, specifying the reason for cancellation, and attaching documents if necessary. After submitting the request, it will be reviewed by the respective company, which will notify the user of the cancellation outcome via the app or SMS, with the option to track the status step by step. It is advisable to keep the complaint number and ensure all financial procedures are completed before submitting the request to guarantee a smooth cancellation process.
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