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PM reviews July Government Complaint System
Today's article focused on the efforts of the Government Complaint System during July 2026. The system received approximately 229,000 complaints, requests, and inquiries, with 84% of them directed to the relevant authorities. Of the complaints addressed to ministries, 67% were processed, while 17% pertained to governorates. The system demonstrated outstanding response times and efficiency. The health, social solidarity, education, energy, petroleum, government agencies, and universities sectors led the list of most responsive entities, achieving significant milestones in the speed and effectiveness of their responses. Notably, the health sector received 15,700 complaints, with over 6,000 of them resolved quickly. The report aims to improve the quality of services and enhance the speed of responding to citizens' demands through continuous coordination among various government entities and the development of communication channels with the public.
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