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Walid Haggag, an information security expert, revealed that there are specific regulations that telecom companies must adhere to, especially concerning the objectives of their employees and updating their data. He emphasized the necessity of conducting identity verification based on the original ID card rather than relying solely on images. Additionally, he suggested taking measures such as capturing photos of service recipients and having them sign at branches until facial recognition technology is implemented. He confirmed that the sale and activation of mobile lines have been restricted to telecommunications companies since 2016, and agents are not authorized to sell or activate lines. There is also a specific security mechanism in place to update employees' data abroad to ensure that lines are not suspended due to outdated information.
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