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National Authority Clarifies Line Complaint Procedures
The National Telecom Regulatory Authority exposes how it handles mobile lines registered in citizens' names without their knowledge or possession. Citizens can report the existence of a line not linked to them and request its cancellation. The authority investigates the complaint to verify whether mobile companies are following correct procedures when registering lines. The regulations governing these processes are reviewed and updated to ensure compliance. If a violation is confirmed, the authority takes necessary legal measures, providing users with a way to protect their rights and prevent lines from being registered in their names without their awareness.
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