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بوابة الشروق
Telecom regulations and citizen compensation
The article focused on the efforts of the National Telecommunications Regulatory Authority in Egypt to combat the registration of mobile phone lines under names other than their owners. The authority has documented over 4,000 complaints from citizens who discovered that their phone numbers were registered in their names without their knowledge. The spokesperson for the authority indicated that measures include suspending the sale of lines from companies that received complaints and activating the facial recognition system during the activation process. They also emphasized that individuals are legally responsible if they violate regulations. Additionally, the authority confirmed that citizens have the right to file claims for compensation in case of violations, and that legal procedures include referring violations to the Public Prosecutor's Office. Citizens are also reminded to contact the companies to have lines registered under their names canceled.
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