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المصري اليوم
How to check registered numbers and cancel anonymous lines
The Egyptian National Telecommunications Regulatory Authority (NTRA) has announced the activation of the "My Numbers" service via the My NTRA app. This service allows citizens to inquire about mobile phone lines registered in their names with telecommunications companies in Egypt. The aim is to protect data privacy and enhance security, helping users identify any lines registered under their names without their knowledge and to cancel them if they are not theirs. Citizens can perform the inquiry by following steps that include creating an account and verifying their identity, then selecting the "My Numbers" service to view all lines associated with their national ID. If an unknown or unauthorized number appears, they can visit their mobile provider to cancel it or file a complaint with the National Telecommunications Regulatory Authority via the short number 155 or through the My NTRA app, ensuring that their data is not linked to unlicensed numbers. These measures are part of the government’s efforts to strengthen user data security and reduce the risks posed by unidentified lines.
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