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بوابة الشروق
Why Some Citizens Receive Update Alerts
Engineer Mohamed Ibrahim, Deputy Executive of the National Telecom Regulatory Authority, clarified that the messages some mobile companies have started sending to certain customers aim to update data and resolve the issue of lines registered under citizens' names without their actual ownership. The messages target customers who hold lines not registered in their names and request them to visit company branches to update their information within three days, as the service will be suspended if they do not comply. The procedures include signing a contract and submitting a non-ownership document if it is confirmed that the line is registered under someone else's name without the owner’s knowledge, with the possibility of permanently closing the line. The goal is to ensure data security and prevent the use of lines in illegal activities.
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