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The Communications and Information Technology Authority announced a new update to the "Arqami" service via the "My NTRA" app, allowing citizens to easily submit complaints regarding mobile phone lines registered in their names that do not belong to them. The goal of this update is to expedite the handling of complaints and enhance the protection of users' rights against numbers registered in their names without their knowledge. Users can now file complaints directly through the app, making it easier to identify unauthorized lines and take the necessary actions to recover their rights.
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