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Causes of Sharp Electricity Card Deduction and Debt Scheduling
The article discusses the reasons behind sudden deductions when recharging electricity cards and how debts accumulate on pre-paid electricity meters. It explains that these reasons include usage of the balance during permitted hours from 5 PM to 10 AM, insufficient balance when transitioning between consumption slabs, deduction of customer service fees and monthly settlements, as well as the transfer of debts when replacing old meters with new ones. The article also describes the debt installment process, where debts can be settled with a maximum of 25% of the recharge value through automatic deductions or paid in monthly installments of up to 12 or 24 months, with an option to request debt restructuring. For consumers, it is recommended to monitor the balance via the meter screen or smart recharge apps to avoid unexpected deductions.
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