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The article discusses the procedures to follow when electricity bills accumulate and consumers are unable to settle them, in light of President Abdel Fattah El-Sisi's directives to carefully review bills and facilitate the payment of overdue amounts. It emphasizes the importance of not ignoring debt, and instead contacting the distribution company to inquire about the owed amount and requesting installment plans if paying in full is not feasible. The article also highlights the necessity of filing official objections in cases of reading errors or unusually high bills, and the importance of escalating the complaint to the Electricity Regulatory Authority and Consumer Protection Agency if the issue is not resolved with the company. Consumers are advised to monitor their consumption regularly, keep payment receipts, and communicate early with the relevant companies to avoid accumulating debt, while also stressing the importance of reviewing bills carefully to help ease the economic burden on citizens.
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