Electricity Authority to Increase Inspections

Presidential directives from President Sisi emphasized the importance of ensuring accuracy and control in the electricity billing system to prevent errors and arbitrary estimates that cause confusion for consumers. The focus is on improving the review of transactions and documenting field readings. During a meeting of the Ministry of Electricity led by Minister Mahmoud Esmat, measures were discussed to verify the accuracy of bills and facilitate the payment of debts in a manner that considers the economic conditions of citizens. Additionally, technical committees were to be formed to inspect meters in response to complaints. There was also a consensus on the need for an awareness campaign to explain the mechanisms of tiered billing and how to transition between them, aiming to reduce consumer dissatisfaction caused by high bills or misunderstandings related to meter categories.

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