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The Modern Supply Services Center in Port Said clarifies the procedures for receiving the new smart food card. The cardholder must personally visit the center with the original national ID card and the signed receipt record. Additionally, using a first-degree relative as a representative is permitted for the elderly, people with disabilities, and patients who are unable to come themselves, provided that a medical report and proof of kinship are presented, along with the national ID cards. It is emphasized to wait for an SMS message confirming that the card has arrived at the center and is ready for pickup before heading there. Official authorities also confirm that there is no interaction with intermediaries in exchange for money, as part of efforts to develop the food services system and promote digital transformation.
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