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The President of Assiut University, Dr. Ahmed Abdel Moneim, has announced the launch of a new electronic complaints system aimed at developing the services provided by the General Administration to better serve citizens. The system also seeks to enhance direct and digital communication channels with university staff and the public. It allows users to submit complaints easily and securely by registering their details and attaching supporting documents, with a confidential tracking number to ensure privacy and monitor the progress of their requests. This step is part of the university's digital transformation strategy, aimed at improving administrative performance and providing analytical tools to measure service effectiveness and support objective decision-making. Additionally, a new administrative headquarters has been inaugurated to accelerate response times and streamline procedures, reflecting the university's commitment to providing efficient and modernized services.
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